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1. What does Sterling Exports offer?
Sterling Exports offers the finest jewelry in traditional Indian Ethnic wear, Sterling Silver, Sterling Silver with semi-precious stones we can also vouch that our prices are most competitive as we try to benefit customer because we save on high establishment costs compared to a shop on high streets of leading cities. We guarantee for excellent and exclusive quality products.
2. How can I place an order?
You are requested to follow the following steps to place your order:
Identify an item of your choice from our online product catalog
Add it to your shopping cart using "Add to Cart" button
·Once you have added all the products you wish to buy, click on Checkout button
3.What will be the charges if I made the order in BULK Quantity?
Prices In EURO
Cabusion Stone Jewelry Free Size EUR 0.38 / gms
Cabusion Stone Jewelry MM Size EUR 0.43/ gms
Indian Ruby & Emerald Jewelry EUR 0.45 / gms
Cut Stone Jewelry EUR 0.59/ gms
Genuine Turquoise EUR 0.47 / gms
*Prices will vary according to the day price the buyer confirm the order.*
4 .Can I phone or fax my order?
We accept retail orders generated ONLINE ONLY. At present, we do not offer a facility for
order by phone or order by fax. However, we do accept WHOLESALE ORDERS through
e-mail at info@sterlingexports.com
5.What are the payment options?
Our local bank channel as below:
Please transfer in MT 103 format, _____________________ (Currency and Amount) on
_________(date) by order of ______________(sender's name) to Citibank, New York
(Name of Citibank overseas branch as mentioned below) for credit To Citibank, NA JAIPUR
(city name), India's account no. 36241797 (account number as mentioned below) favoring
STERLING EXPORTS (beneficiary's name) for credit to GCB Customer
Savings/Current A/c No. 0011463142 (beneficiary a/c no.) The Purpose of remittance is
__________________.
CITIBANK INDIA SWIFT CODE - CITIINBX
CURRENCY CITIBANK BRANCH ACCOUNT NO SWIFT CODE
--------------- ----------------------- --------------------- --------------
US Dollar New York 36241797 CITIUS33
6. How do I feel sure that you have correctly registered the order placed?
After you have placed the order, you will get an e-mail confirming your order registered
with us. Please check your e-mail and if you want any correction, you are requested to
get in touch with us at info@sterlingexports.com
7. Are the items dispatched as per the display on web page?
The products will match the image on the website. The product specifications mentioned with
the product photo is only approximate. Most products here are handmade items. There may,
hence, be a slight variation in the pictures and the respective products and there
specification.
8. What is the mode of delivery?
Sterling Exports generally offers the Speed Post (which takes a time period of 10-15 days )
and the UPS (which takes 5-7 days ) regarding the dispatch of the goods .If the buyer
requires other mailing services( Like FEDEX, TNT ,DHL etc) we can also provide as per
as our buyer’s instructions.
9. How do I know that my order has been dispatched?
After dispatched your shipment, our customer services department will immediately mail
with the tracking number and the other details regarding the dispatch of your shipment .
OR if you have any query regarding your shipment then you can mail us any time .
You will get reply with in 24 HRS
10. Can I send some message/card with the order?
Yes, you can send your message with the order. It's free. Just type in your message in the
respective space during the time when you enter shipping and invoicing details.
11. Where all can Sterling Exports deliver order?
Sterling Exports can deliver order to all major countries in the world.
12. How do I contact you regarding my order? You can send a mail to our Customer Service Group at info@sterlingexports.com
13. Are your silver items real silver?
Yes, all the silver jewelry items we sell are 92.5% pure Sterling Silver.
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